Responsible Gambling

Keeping it enjoyable

Betting should stay a pastime you can afford. Our tools let you set boundaries, take breaks and step away completely, and our brokers cannot lift a limit or control you have put in place yourself.

Deposit limits

Cap your deposits over 24 hours, 7 days or 30 days. A lower limit starts straight away. Raising a limit needs a 24 hour cooling-off period, after which you confirm the new amount on the Deposit Limit page.

Casino loss limits

Set the most you are prepared to lose on our casino over 24 hours, 7 days or 30 days, measured as total casino stakes minus total returns. Lowering the limit is immediate, and an increase only applies once you come back after at least 24 hours and confirm it.

Reality checks

Every account gets a reminder at least every 60 minutes, which you need to accept before carrying on. You can choose a shorter interval at any time.

Timeout

Choose a break lasting a day, a week, a month or six weeks. While it runs you cannot log in and we send you no marketing.

Self-exclusion

Step away for 6 months, 1 year, 2 years or 5 years from the My Account area, or ask our brokers, who will set it up within 24 hours. Coming back at the end of the period involves a call with our Compliance Team and a further 24 hour wait.

Affordability checks

Before your first deposit we run a geographic affordability check, and some members receive a deposit limit based on the result. We keep reviewing accounts as circumstances change.

Independent help

GamStop lets UK residents exclude themselves from all online gambling operators licensed in Great Britain. Gamban blocks gambling sites across your devices, and the National Gambling Helpline from GamCare is free on 0808 8020 133.